About United Way of Pioneer Valley

United Way of Pioneer Valley fights to lift the 25 communities of Hampden County, Granby, and South Hadley out of poverty. For 100 years, we have created solutions to solve our communities’ toughest problems, and are still improving upon our methods and programs to solve even more.

We have a vast range of services, but the majority focus on basic human needs such as feeding the hungry, youth development programs, empowering peoples’ financial wellness, and Mass2-1-1 – free information, referrals, and mental health support to anyone in the Commonwealth who needs it.

Tangible Results

In fiscal year 2019, this is what we accomplished:

Basic Needs

  • 324,295 meals and 155,145 bags of food were provided.
  • 833 families were kept warm.
  • 103 women and children were provided emergency shelter through local domestic violence programs.

Youth Development

  • We partnered with twelve organizations to offer programs in literacy proficiency, financial wellness, healthy lifestyles, career readiness, and tutoring in STEM related subjects.
  • 939 youth in grades K-8 participated in an after-school program we funded.
  • 1,350 hours per student of academic and personal enrichment was provided by these programs.

Financial Wellness

  • 2,549 low to moderate income taxpayers received free tax assistance from 46 IRS-trained VITA volunteers because we brought two local agencies together to coordinate efforts for the Volunteer Income Tax Assistance (VITA) program. $2,001,643 in Earned Income Tax Credits were returned to the community along with $793,054 in Child Tax Credits.
  • 151 clients met with a Thrive coach monthly to review credit reports, create household budgets, reduce debt, and reach their financial goals. 34% of our clients have reached their goals within one year.

Connecting the Community

For 100 years and counting, United Way of Pioneer Valley has held a reputation as our community’s fundraiser, but we are much more. Today’s United Way is a focused, results-driven system that works year-round to change community conditions and create lasting solutions. We are impacting our community today and building the foundation for tomorrow. Through strong partnerships with volunteers, local businesses, government and nonprofit organizations, United Way accomplishes what no one can do alone.


United Way of Pioneer Valley mobilizes people and resources to strengthen our communities.


We envision a thriving, caring region where individuals have opportunities to realize their potential, become economically self-sufficient, and contribute collectively to improve the quality of life in their communities.


  • Accountability — Transparency and fairness in all our relationships that instills the highest level of public trust in our effort.
  • Creativity — Continuous improvement and innovative approaches to improving community conditions.
  • Diversity — The dignity, worth, and uniqueness of every individual.
  • Excellence — Providing the highest quality of service to achieve our goals with clear and measurable outcomes.
  • Relevance — Clear identification of our value to the community using data driven and community engagement strategies to guide our work.