Join us and make an impact in the Pioneer Valley
We’re tackling tough issues that make a lasting difference and create opportunities for greatness – like graduating college and preparing career-ready teens; helping folks find jobs and keep more of what they earn; enabling access to quality health care; and ensuring everyone has a safe place to call home.
Open Positions
Volunteer Programs Manager
Full-time
Springfield, MA
$50,000 – $65,000 + benefits
Open until filled
United Way of Pioneer Valley brings people together to meet real needs across our region — food, essentials, and the connections that hold a community together. We’re hiring a Volunteer Programs Manager to lead the people side of that work: recruiting and supporting volunteers, running corporate and group volunteer events, and building the employer and agency partnerships that make those events matter.
This is a role for someone who’s part organizer, part relationship-builder, and part data steward — comfortable planning an event, running it on the day, and then looking at what the numbers say about how it went.
What you'll do
- Recruit, schedule, train, and recognize volunteers across our programs, and keep volunteer records accurate.
- Plan and run corporate and group volunteer events — including packing events with partners like MassMutual — as well-planned experiences, not one-off activities.
- Build and maintain relationships with employer partners and the agencies that receive the support.
- Coordinate seasonal drives, like back-to-school and holiday efforts, as part of the regular volunteer calendar.
- Keep pantry and program volunteer coverage dependable, with paid staff backup so volunteers are never overcommitted.
- Build dashboards and reports on participation and engagement, spot trends like retention and repeat participation, and turn what you find into clear recommendations.
- Work closely with program staff so volunteer work connects to the services it supports.
What you bring:
- Two or more years in volunteer management, event coordination, community engagement, or related work.
- Strong planning and organizational skills, and the ability to run several events and groups at once.
- Comfort building relationships with corporate partners, agencies, and volunteers.
- Clear writing and speaking.
- Proficiency with Microsoft Office and Google Workspace, and comfort with spreadsheets, reporting tools, and volunteer or event platforms.
The details:
Full-time, exempt. Based at our Springfield office, with a mix of office and on-site event work — some evening and weekend hours, local travel, and occasional lifting (up to 25 lbs). Salary range $50,000–$65,000, plus benefits.
How to apply:
Send a cover letter and resume to stanner@uwpv.org. Applications are reviewed on a rolling basis and the position is open until filled.
United Way of Pioneer Valley is an equal opportunity employer. We are committed to a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.
Executive Administrative Assistant
Full-time
Springfield, MA
$50,000 – $65,000 + benefits
Open until filled
United Way of Pioneer Valley is looking for an Executive Administrative Assistant to keep our executive operations running smoothly. You’ll be the right hand to our CEO and a steady point of coordination across staff, board, community partners, and the public — the person who keeps schedules, records, and meetings on track so the rest of the work can move.
This is a strong fit for someone organized, discreet, and dependable, who takes initiative and follows through without being asked twice.
What you'll do
- Manage the CEO’s calendar, coordinate meetings and travel, and prepare agendas, materials, and correspondence.
- Screen and route calls, mail, and email, and track action items through to completion.
- Coordinate board and committee meetings — logistics, materials, reminders, and minutes — and keep board records and rosters current.
- Maintain organized filing for contracts and MOUs, track key dates and renewals, and flag them in advance.
- Support finance and HR with expenses, invoices, onboarding paperwork, and recordkeeping.
- Serve as a professional first point of contact, and support events and special projects as needed.
What you bring:
- Three or more years of administrative or executive support experience.
- Strong organizational skills and attention to detail, with the ability to juggle several priorities at once.
- Clear, professional writing and speaking.
- Discretion and sound judgment with confidential information.
- Proficiency with Microsoft Office and Google Workspace, and comfort learning new tools and databases.
- Nonprofit experience, or familiarity with board support, bookkeeping, or HR administration, is a plus.
The details:
Full-time, non-exempt. Primarily on-site at our Springfield office, with occasional early-morning or evening hours for board meetings and events. Salary range $50,000–$65,000, plus benefits.
How to apply:
Send a cover letter and resume to stanner@uwpv.org. Applications are reviewed on a rolling basis and the position is open until filled.
United Way of Pioneer Valley is an equal opportunity employer. We are committed to a diverse and inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other characteristic protected by law.